Website Privacy Policy

Last updated: 7 September 2026

1. Introduction

This privacy policy explains how Blade Contractors Ltd collects, uses and protects personal information submitted through or collected when you visit https://bladecontractors.co.uk/.

This policy relates specifically to the use of this website. It does not cover personal information collected through other areas of the business unless that information was initially provided through the website.

Blade Contractors Ltd is the data controller responsible for personal information collected through this website.

If you have any questions about this policy or how your personal information is handled, please contact:

Email: daniel@bladecontractors.co.uk

2. Information We Collect

We may collect the following information when you use this website:

Information you provide

When you complete a contact form, request a quotation or contact us using the details provided on the website, we may collect:

• Your name

• Your email address

• Your telephone number

• Your address or project location

• Information about the building work or services you require

• Any other information you include in your enquiry

Please avoid including sensitive personal information in your message unless it is necessary for us to respond to your enquiry.

Information collected automatically

When you visit the website, certain technical information may be collected automatically, including:

• Your Internet Protocol address

• Your browser type and version

• Your device type and operating system

• The pages you visit

• The date and time of your visit

• The website or search engine that referred you to us

• Your interactions with the website

This information may be collected through server logs, cookies and website analytics services.

3. How We Use Your Information

Personal information collected through this website may be used to:

• Respond to enquiries and requests for quotations

• Contact you about the services you have requested

• Arrange appointments, surveys or project discussions

• Provide information about our building and landscaping services

• Maintain records of website enquiries

• Improve the performance, content and usability of the website

• Monitor website traffic and understand how visitors use the website

• Protect the website from spam, fraud, misuse and security threats

• Meet our legal and regulatory obligations

• Establish, exercise or defend legal claims

We will not sell or rent your personal information to third parties.

4. Our Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the circumstances, we may rely on:

Consent

We may rely on your consent when you choose to accept optional cookies or provide information through a website form where consent is requested. You may withdraw your consent at any time.

Steps before entering into a contract

We may use your information when you ask for a quotation, request information about our services or take other steps before entering into an agreement with us.

Contract

If your website enquiry leads to you appointing Blade Contractors Ltd, we may need to use the information you provided to take steps connected with that contract.

Legitimate interests

We may process information where it is reasonably necessary to operate, secure and improve the website, respond to enquiries and maintain appropriate records. We will only rely on legitimate interests where those interests are not overridden by your rights and freedoms.

Legal obligation

We may process information where this is necessary to comply with a legal or regulatory requirement.

5. Contact Forms

When you submit an enquiry through the website, the information you enter will be sent to Blade Contractors Ltd so that we can respond.

The information may also be stored within the website database, email system or hosting environment. We use this information only for the purposes explained in this policy.

Submitting a contact form does not automatically add you to a marketing mailing list.

6. Cookies

Cookies are small text files stored on your device when you visit a website. They can help the website function correctly, remember your preferences and provide information about how visitors use the site.

This website may use the following types of cookies:

Strictly necessary cookies

These cookies are required for the website to operate correctly and may support functions such as website security, form submissions and remembering your cookie preferences. They do not normally require consent.

Analytics cookies

Analytics cookies help us understand how visitors use the website, including which pages are visited and how users move around the site. Where these cookies are not strictly necessary, they will only be used with your consent.

Functional cookies

These cookies support additional website features and may remember choices you have made. They will be used only where permitted by law and, where required, with your consent.

Third party cookies

Some website features, such as embedded maps, videos, social media content or other external services, may allow third parties to place cookies or collect information about your device. These services should remain blocked until you provide consent where consent is legally required.

You can accept, reject or manage optional cookies through the cookie consent banner. You can also change your browser settings to block or delete cookies, although this may affect how some parts of the website work.

You may withdraw or change your cookie preferences at any time using the cookie settings option provided on the website.

7. Website Analytics

We may use an analytics service to understand how people find and use the website.

Analytics information may include visited pages, approximate location, device type, browser information and how long visitors spend on the website. Where analytics cookies are used, they should only be activated after you have provided consent through the cookie banner.

Analytics data is generally used in an aggregated form to help us improve the website and does not directly identify visitors.

8. Who We Share Information With

We may share personal information with trusted service providers where necessary to operate and maintain the website. These may include:

• Website hosting providers

• Website designers, developers and maintenance providers

• Email and communication providers

• Website security, spam prevention and backup providers

• Analytics and cookie consent providers

• Professional advisers where reasonably necessary

• Law enforcement agencies, courts, regulators or other authorities where required by law

These organisations may process personal information on our behalf or act as separate data controllers, depending on the service they provide.

We require service providers acting on our behalf to handle personal information securely and only for the agreed purposes.

9. International Data Transfers

Some website service providers may store or process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place. These may include transferring information to a country recognised as providing an adequate level of protection or using approved contractual protections.

You may contact us if you would like further information about the safeguards used for international transfers.

10. How Long We Keep Your Information

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected.

General website enquiries that do not lead to work being carried out will usually be retained for up to 24 months after our last communication, unless there is a valid reason to keep them for longer.

If your enquiry leads to a quotation, project or contractual relationship, relevant information may be kept for longer to meet legal, tax, insurance, warranty and record keeping requirements.

Technical website logs and analytics information may be retained for shorter periods in accordance with the settings of the relevant service.

When information is no longer required, it will be deleted, anonymised or securely disposed of.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

These measures may include secure website hosting, access controls, software updates, backups and security monitoring.

However, no website or method of electronic communication can be guaranteed to be completely secure. You provide information through the website at your own risk.

12. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information

• Ask us to restrict how your information is used

• Object to certain uses of your personal information

• Ask for your information to be transferred in a portable format

• Withdraw consent where processing is based on consent

• Complain about how your information has been handled

These rights are not absolute and may depend on the circumstances and the lawful basis being used.

To exercise any of these rights, contact daniel@bladecontractors.co.uk. We may need to request information to confirm your identity before responding.

We will normally respond to a valid request within one month.

13. Marketing Communications

We will not use information submitted through the website to send marketing communications unless you have consented to receive them or another lawful basis applies.

If you receive marketing communications from us, you may unsubscribe at any time by using the instructions included in the communication or by contacting daniel@bladecontractors.co.uk.

14. Links to Other Websites

This website may contain links to websites operated by other organisations.

Blade Contractors Ltd is not responsible for the privacy practices, security or content of external websites. You should read the privacy policy of any external website before providing personal information.

15. Children’s Information

This website and its services are not directed at children, and we do not knowingly collect personal information from children through the website.

If you believe a child has submitted personal information through the website, please contact us so that we can take appropriate action.

16. Automated Decision Making

We do not use personal information collected through this website to make decisions about you solely by automated means that produce legal or similarly significant effects.

17. Complaints

If you have concerns about how your personal information has been handled, please contact us first at:

Email: daniel@bladecontractors.co.uk

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: https://ico.org.uk/make-a-complaint/

18. ICO Registration

An Information Commissioner’s Office registration number has not been included because no confirmed registration number was available when this policy was prepared.

If Blade Contractors Ltd is registered with the ICO, the confirmed registration number should be added to this section.

19. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to the website, the services used or applicable legal requirements.

Any updated version will be published on this page with a revised “last updated” date. We recommend reviewing this policy periodically.